Information We Collect

When you sign up for our masterclasses or reach out about our services, we collect certain information to provide you with the best possible experience. Here's what that includes:

Personal Details You Provide

• Your name and contact information when you register for classes
• Email address for course communications and updates
• Phone number if you prefer direct contact about bookings
• Payment details when you enroll in our programs
• Any specific questions or preferences you share with us

Automatically Collected Information

Like most websites, we automatically gather some technical data when you visit our site. This includes your browser type, device information, and how you navigate through our pages. We use this to improve your browsing experience and understand which content resonates with visitors.

How We Use Your Information

Your data serves specific purposes, and we don't stray from these. Everything we collect helps us run our masterclasses smoothly and keep you informed about what matters to you.

• Processing your registration and managing class enrollments
• Sending you course materials, schedules, and important updates
• Answering your questions about our floristry programs
• Improving our teaching methods based on feedback patterns
• Communicating about upcoming masterclasses you might find interesting
• Handling payment processing securely through our trusted partners

Legal Basis for Processing

Under Azerbaijan data protection regulations, we process your information based on several legal grounds. When you register for a masterclass, we need your data to fulfill that contract. For marketing communications, we rely on your consent, which you can withdraw whenever you'd like.

Sometimes we process data because we have a legitimate business interest – like analyzing website traffic to improve our services. But we always balance this against your privacy rights and keep data handling proportionate.

How We Protect Your Data

Security isn't something we treat lightly. We've put multiple safeguards in place to protect your information from unauthorized access or misuse.

Technical Measures

• Encrypted connections when you browse our site or submit forms
• Secure servers with regular security updates and monitoring
• Password protection for any accounts you create with us
• Limited access to personal data within our team

Organizational Practices

Beyond technology, we train our staff on privacy best practices. Only team members who need access to your information to do their jobs can view it. We review our security measures regularly and update them as new threats emerge.

Sharing Your Information

We keep your data within our organization as much as possible. However, running a business sometimes requires working with trusted partners who help us deliver our services.

Service Providers We Work With

• Payment processors who handle transactions securely
• Email service providers for course communications
• Website hosting companies that keep our site running
• Accounting services for financial record-keeping

These partners can only use your data for the specific services they provide to us. We choose vendors carefully and ensure they meet our privacy standards.

Your Rights

You have significant control over your personal information. Here's what you can do, and how to do it:

Access Your Data

You can request a copy of the personal information we hold about you. Just send us an email, and we'll provide it within 30 days.

Correction and Updates

If any details we have are wrong or outdated, let us know and we'll fix them promptly. You can often update basic information through your account if you have one.

Deletion Requests

Want us to delete your data? We'll do so unless we're legally required to keep it. For example, tax regulations mean we need to retain some financial records for several years.

Marketing Opt-Out

Every marketing email we send includes an unsubscribe link. Click it once and you're done – no complicated process or delay.

Data Retention

We don't keep your information longer than necessary. Course registration data typically stays in our system while you're enrolled and for a reasonable period afterward in case you have questions or need certificates.

Financial records have specific retention requirements under Azerbaijan law – usually around five years. Marketing contact lists are reviewed regularly, and we remove inactive contacts who haven't engaged with our communications.

When we delete data, we do it thoroughly. Backups might retain copies temporarily, but these are eventually purged according to our backup rotation schedule.

International Data Transfers

Your data primarily stays within Azerbaijan, where our business operates. If we need to transfer information internationally – for example, if we use a cloud service with servers abroad – we ensure appropriate safeguards are in place.

Any international transfers comply with Azerbaijan data protection requirements and involve only jurisdictions with adequate privacy protections or specific contractual safeguards.

Cookies and Tracking

Our website uses a small number of cookies to function properly and improve your experience. Essential cookies remember your preferences during your visit. Analytics cookies help us understand which pages are most useful.

You can control cookies through your browser settings. Blocking all cookies might affect some website functionality, but you'll still be able to browse most of our content.

Changes to This Policy

Privacy practices evolve, and we update this policy when our practices change or regulations require it. When we make significant changes, we'll notify you by email if you're on our contact list, or post a notice on our website.

The date at the top of this page shows when we last updated these terms. We encourage you to review this policy occasionally, especially before sharing sensitive information.